Privacy Policy
Introduction
At Exya, your privacy is a top priority. We are committed to protecting your personal information in compliance with the relevant data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website https://edu-exya.com and use our services.
What Personal Data We Collect
1. Information You Provide
We collect the following personal information when you interact with our services:
- Personal Identification Information: Name, email address, phone number, etc.
- Account Information: Login details for accessing your account (if applicable).
2. Automatically Collected Data
When you visit our website, we may automatically collect:
- Browsing Information: IP address, browser type, pages visited, and other analytics data to help improve your browsing experience.
How We Use Your Personal Data
We use your data for the following purposes:
- To Provide Our Services: To manage your requests, answer your questions, and deliver the services you have requested.
- To Improve Our Services: To analyze user behavior and improve our platform’s performance.
- To Communicate with You: To send you updates or information about new courses and services (with your consent).
How We Share Your Information
We do not share your personal data with third parties, except in the following cases:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and providing our services (e.g., payment processors or hosting providers).
- Legal Requirements: We may disclose your personal information if required by law or in response to valid legal requests.
Your Data Protection Rights
You have several rights regarding your personal data:
- Right to Access: You can request access to your personal data that we hold.
- Right to Rectification: You can request corrections of inaccurate or incomplete information.
- Right to Erasure: You can request the deletion of your personal data (the « right to be forgotten »).
- Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.
- Right to Object: You can object to the processing of your data for marketing purposes.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at contact@edu-exya.com.
Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once the data is no longer needed, we will delete it securely, unless required to keep it for legal obligations.
How We Protect Your Information
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. This includes secure data storage and encrypted communication where applicable.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third-party websites. We encourage you to read their privacy policies for more information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant updates will be notified on our website, and the revised policy will take effect immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details below:
- Email: contact@edu-exya.com
- Phone Number: +41 79 587 48 47
- Business Hours: Monday to Friday, 09:00 – 11:00 & 14:00 – 16:00
- Address: Rue de l’Ecluse 38, 2000 Neuchâtel, Switzerland